Anywhere Computing Resources
Technical Support
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Technology support will be available over the phone at (602)787-7780 or remotely through the Information Technology Helpdesk.
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We are available: Monday-Thursday from 8:00am-6:00pm
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Only the pre-loaded software or software required for use on the device by your course(s) will be supported. We are unable to support non-PVCC authorized software installations.
Account Security
Duo MFA authentication
Duo is Maricopa Community Colleges’ MFA authentication service providing an extra layer of security to protect against hackers, cyber threats, and any unauthorized access to sensitive data.
Password Reset
Let's get you back in business by resetting your password. To begin click the link below.
Start at: https://idme.maricopa.edu/
AnyConnect VPN Services
You can access many of our campus applications through the use of our VPN services. Some services (Vehicle Reservation, Class Rosters, etc) can be accessed via Web shortcuts directly through our VPN portal (no install), and some other services (file shares, softphone) will require a full VPN client to be installed.
Start at vpn.paradisevalley.edu
AnyConnect Resources
Collaborative Tools
You have at least two options for remote meeting tools, so please select which platform makes the most sense for you.
WebEx by Cisco - Use WebEx if you are teaching a class, have a large meeting, or are hosting an event of up to 1000 participants.
Start at: https://maricopa.webex.com/ (meid@maricopa.edu and password)
- Record your WebEx sessions with one-click
- Add closed-captioning to live or recorded meetings
- Annotations
- Polling
- Dedicated conference bridge for all sessions
- All employees have their own personal WebEx meeting room where you can create immediate sessions, schedule sessions, and access your recordings
WebEx Resources
Google Meet - Use Meet if you have a small to midsize meeting and don't need to record. Schedule meetings right from your calendar.
Start at: https://meet.google.com/
Meet Resources
Universal Accessibility for Webinars and Student Engagement
Productivity Software
Google Workspaces
Every MEID account has access to the full Workspaces. This includes Gmail, Google Calendar, Google Drive, Google Sites, and more. Create and collaborate with your students. Share documents and files, build out spreadsheets and make presentations on the fly with Google Docs, Sheets and Slides.
Google Workspaces Resources
Adobe Creative Cloud Software
Creative Cloud is a collection of 20+ desktop and services for photography, design, video, web, UX and more.
Start at https://www.adobe.com/creativecloud.html
Creative Cloud Resources
Microsoft 365
It's the tools you need - Be more creative and achieve what matters with Word, Excel, PowerPoint, OneNote, SharePoint, and more. Microsoft 365 can be added to up to 5 devices.
Start at https://www.office.com/
Microsoft 365 Resources
Telephones
Enjoy unified communications from your PC or smart phone using the Jabber softphone to do everything you do on your traditional office phone (e.g., place calls, check voicemail) from anywhere and on any device.
- Installation Guide for Windows
- Installation Guide for MacOS
- Logging In to Jabber
- Download Jabber for Personal Devices
- Quick Start Guide For Windows
- Quick Start Guide For MacOS
- Quick Start Guide For iPhone/iPad
- Quick Start Guide For Android
Learning Management Systems
Camtasia
Camtasia is quick to learn. You don’t need a big budget or fancy video editing skills. Start with a template or just record your screen and add a few effects.
MATLAB
Desktop. Online. Mobile. Free through your school's license. You'll need to create a Mathworks account to get started.
Get started at: PVCC MATLAB Portal
MATLAB Resources
Employee Learn Center
https://maricopa.learn.taleo.net
The Employee Learn Center (ELC) is the location for employees to find and register for training sessions, review and complete mandatory courses, review your training transcript, download training resources and much more!