(Scannable, searchable, uploadable)
Microsoft Word and other word processing software are formatted in HTML and cannot be read by most human resources web-based programs. The result is a loss of formatting and special characters (bullets, apostrophes, etc.) which are displayed as weird characters.
To avoid this problem, you may have to convert or save your resume in a plain text format which means it will not retain the same formatting as your original resume.
Plain text resumes are used to post (upload) on the Internet. The benefit of a plain text resume is a company can download your resume regardless of their type of computer. Additionally, it is a way to protect companies from downloading viruses.
HINT: Don’t be concerned about the loss of special characters when using a plain text resume because employers are interested in the content of your resume and are accustomed to viewing resumes in this format.
Saving Your Resume as a Plain Text File
The following are instructions on how to convert your resume into a plain text file:
- Open up your resume in MS Word
- Select “File”, “Save As”
- Select the drop down box next to “Save as type:” (see circle below)
- Select “Plain Text” from the drop down menu
- Click “Save”, “Ok”
Online Resume Example:
Help Desk Specialist Posting 45678
KEY WORD SEARCH
Microsoft Certified System Engineer, MSCE, A+ Certified, Windows NT, SQL, hardware maintenance, network technician, help desk, support desk, site documentation.
HIGHLIGHTS OF QUALIFICATIONS
Able to work as a member of the team to satisfy customers under tight time constraints.
Successful sales experience. Regularly met or exceeded sales quota.
Strong customer service background includes the ability to build and maintain positive customer relations, resolves customer complaints, and to anticipate customer needs.
Experienced in a call center environment.
Bilingual in English and Spanish: reading, writing, and speaking.
RELATED WORK HISTORY
Was responsible for network installations, troubleshooting and providing related help desk support. Trained end-users in the use of NT workstation and Windows 95.
Customer Service XYZ Company, Boulder, Colorado 05/2001 – 03/2006
Worked with customers in a call station environment to solve basic problems over the phone. Able to describe technical information to non-technical end-users.
Sold books and accessories for small, privately owned bookstore. Set up in-house displays that quickly boosted sales by 15%. Demonstrated strong phone skills and customer service by expediting customer concerns professionally.
AAS, Microsoft Networking Technology Program
Mesa Community College
Dean’s Honor Roll