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Online Resumes


Online Resumes

(Scannable, searchable, uploadable)

Microsoft Word and other word processing software are formatted in HTML and cannot be read by most human resources web-based programs. The result is a loss of formatting and special characters (bullets, apostrophes, etc.) which are displayed as weird characters.
To avoid this problem, you may have to convert or save your resume in a plain text format which means it will not retain the same formatting as your original resume.
Plain text resumes are used to post (upload) on the Internet. The benefit of a plain text resume is a company can download your resume regardless of their type of computer. Additionally, it is a way to protect companies from downloading viruses.

HINT: Don’t be concerned about the loss of special characters when using a plain text resume because employers are interested in the content of your resume and are accustomed to viewing resumes in this format.

Saving Your Resume as a Plain Text File

How To:
The following are instructions on how to convert your resume into a plain text file:

  1. Open up your resume in MS Word
  2. Select “File”, “Save As”
  3. Select the drop down box next to “Save as type:” (see circle below)
  4. Select “Plain Text” from the drop down menu
  5. Click “Save”, “Ok”

Online Resume Example:

Cheyenne Thorpe
1234 W. Main Street
Chandler, Arizona
Home: 480-998-1111 Message: 602-988-1212


Help Desk Specialist Posting 45678


Microsoft Certified System Engineer, MSCE, A+ Certified, Windows NT, SQL, hardware maintenance, network technician, help desk, support desk, site documentation.


Able to work as a member of the team to satisfy customers under tight time constraints.

Successful sales experience. Regularly met or exceeded sales quota.

Strong customer service background includes the ability to build and maintain positive customer relations, resolves customer complaints, and to anticipate customer needs.

Experienced in a call center environment.

Bilingual in English and Spanish: reading, writing, and speaking.


Network Technician
ABC Contractor, Mesa, Arizona
03/2006 – Present

Was responsible for network installations, troubleshooting and providing related help desk support. Trained end-users in the use of NT workstation and Windows 95.


Customer Service XYZ Company, Boulder, Colorado 05/2001 – 03/2006

Worked with customers in a call station environment to solve basic problems over the phone. Able to describe technical information to non-technical end-users.

Sales Associate
Bob’s Books, Boulder, Colorado
06/1999 – 05/2001

Sold books and accessories for small, privately owned bookstore. Set up in-house displays that quickly boosted sales by 15%. Demonstrated strong phone skills and customer service by expediting customer concerns professionally.


AAS, Microsoft Networking Technology Program
Mesa Community College


Dean’s Honor Roll