Computer Technology

Computer Systems Maintenance - CCL

Title: 
Computer Systems Maintenance
Major: 
5867
Effective term: 
2010 Fall
Final term: 
9999
Award: 
CCL
Total credits required: 
18
Program Availability: 
College Specific
Award type: 
CCL
Revision ID: 
155
Description

The Certificate of Completion (CCL) in Computer Systems Maintenance has been developed to train students to compete in the field of computer systems maintenance. It is designed to provide students with basic computer, diagnostic and customer relations skills essential for a successful computer service technician. This certificate can help prepare students for an industry-recognized professional A+ exam.

Program notes

Students must earn a grade of "C" or better in all courses within the program.

++ indicates any module/suffixed courses.

Admission criteria

None

Feed NID: 
None
Requirements
Credits:18
BPC170A+ Exam Prep: Computer Hardware Configuration and Support 3
CIS102Interpersonal and Customer Service Skills for the IT Professional 1
CIS105Survey of Computer Information Systems 3
CIS121ABMS-DOS Operating System 1
CIS121AEWindows Operating System: Level I 1
BPC270A+ Exam Prep: Operating System Configuration and Support 3
 
CIS190Introduction to Local Area Networks (3) OR
MST140Microsoft Networking Essentials (3) 3
 
MST150++Any Microsoft Windows Operating System course 3
Competencies
  1. Apply computer concepts, microcomputer applications and programming techniques. (CIS105)
  2. Identify, define and use Windows operating system commands. (CIS121AE)
  3. Identify, define and use basic operating commands. (CIS121AB, BPC270)
  4. Install, troubleshoot and maintain a microcomputer system. (BPC170, MST150++)
  5. Install and troubleshoot problems with various common hardware configurations. (BPC170)
  6. Use basic network operating system commands and utilities. (CIS121AB, MST150++)
  7. Identify and develop effective customer/client communication skills. (CIS102)
  8. Identify, define and use local area networks, metropolitan area networks and wide area networks. (CIS190, MST140)
Date created: 
1453932027
Date changed: 
1505995201
Status: 
Published