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Computer Systems Maintenance

The Certificate of Completion (CCL) in Computer Systems Maintenance has been developed to train students to compete in the field of computer systems maintenance. It is designed to provide students with basic computer, diagnostic and customer relations skills essential for a successful computer service technician. This certificate can help prepare students for an industry-recognized professional A+ exam.

Details

Academic Plan Code: 
5867
Award: 
Certificate of Completion (CCL)
Total credits required: 
18
Effective term: 
2010 Fall
Award notes

Students must earn a grade of "C" or better in all courses within the program.

This program will be replaced by: CCL/5043 Desktop Support

Program prerequisites
Course #Course TitleCredits
Credits:None
None
Admission criteria

None

Required courses
Course #Course TitleCredits
Credits:18
BPC170A+ Exam Prep: Computer Hardware Configuration and Support3
CIS102Interpersonal and Customer Service Skills for the IT Professional1
CIS105Survey of Computer Information Systems3
CIS121ABMS-DOS Operating System1
CIS121AEWindows Operating System: Level I1
BPC270A+ Exam Prep: Operating System Configuration and Support3
 
CIS190Introduction to Networking (3) OR
MST140Microsoft Networking Essentials (3)3
 
MST150++Any Microsoft Windows Operating System course3
Competencies
  • Apply computer concepts, microcomputer applications and programming techniques. (CIS105)
  • Identify, define and use Windows operating system commands. (CIS121AE)
  • Identify, define and use basic operating commands. (CIS121AB, BPC270)
  • Install, troubleshoot and maintain a microcomputer system. (BPC170, MST150++)
  • Install and troubleshoot problems with various common hardware configurations. (BPC170)
  • Use basic network operating system commands and utilities. (CIS121AB, MST150++)
  • Identify and develop effective customer/client communication skills. (CIS102)
  • Identify, define and use local area networks, metropolitan area networks and wide area networks. (CIS190, MST140)

At Maricopa, we strive to provide you with accurate and current information about our degree and certificate offerings. Due to the dynamic nature of the curriculum process, course and program information is subject to change. As a result, the course list associated with this degree or certificate on this site does not represent a contract, nor does it guarantee course availability. If you are interested in pursuing this degree or certificate, we encourage you to meet with an advisor to discuss the requirements at your college for the appropriate catalog year.